Brent is the founding director of The Spencer Partnership and has Over 20 years consulting experience in Australia, the United Kingdom and Asia. His experience and expertise covers performance systems development and installation, customer service, sales and marketing, process re-engineering & scheduling, quality accreditation & training, and business & project management. Brent founded the company on delivering bottom-line benefits for organisations using a hands on approach identifying and implementing sustainable solutions. He is a measurement and performance management specialist and has consulted to a wide variety of blue chip Australian and international companies including CBA, Colonial, BankWest, AMP, NAB, Westpac, Standard Chartered, DBS Bank, Rover, Coca Cola, and BHP.